These General Terms and Conditions (AGB) apply to all contracts between you (hereinafter also referred to as the "Customer" or "Client") and us, Vawick Consulting UG (hereinafter also referred to as the "Contractor"), unless otherwise agreed. Deviating or opposing terms and conditions of the Customer require our express written consent..Â
2.1 The services provided by the Contractor are generally rendered as a service. Deviations from this must be documented in writing.
2.2 The Contractor is entitled to engage other companies or third parties (subcontractors or freelancers) to execute and fulfill the contract
2.3 The prices stated in the offer are non-binding; the prices specified in the contract are decisive. All prices are in euros.Â
2.4 The Client shall bear the costs of subsequent changes.
2.5 The Contractor may terminate the contract if technical or practical reasons make execution impossible or if the Client violates legal provisions, ethical standards, or third-party rights. In such cases, the Client shall not be entitled to compensation.
2.6 Services provided free of charge by the Contractor may be discontinued at any time without prior notice.
2.7 The delivered service remains the property of the Contractor until all claims are fully settled
3.1 Specified deadlines and dates are generally binding unless otherwise agreed..Â
3.2 The Contractor shall inform the Customer of any delays without undue delay.
3.3 Deadlines commence only after the Customer has provided all necessary information and materials. Any change requests by the Customer shall extend the deadlines accordingly.
3.4 For deliveries, the Customer bears the shipping costs and the shipping risk
4.1 The Customer guarantees that all materials provided to the Contractor do not infringe on third-party rights. The Customer indemnifies the Contractor against all third-party claims..Â
5.1 In the event of defective performance, the Customer shall grant the Contractor a reasonable period to rectify the defects
5.2 If the rectification is unsuccessful, the Customer may withdraw from the contract or demand an appropriate reduction.
6.1 The invoice amount is due immediately upon receipt unless otherwise noted.
6.2 Additional services requested after the conclusion of the contract will be billed separately
7.1 The costs for photos and videos shall be borne by the Customer unless otherwise agreed.Â
8.1 Materials provided by the Customer remain the Customer's property and will be returned upon contract completion.Â
8.2 The Contractor is obligated to keep the Customer’s confidential information confidential, even after the contract has ended
9.1 The Contractor reserves the right to record important meetings and workshops in video form. These recordings are solely for transparency and reference purposes for project work
9.2 The Customer will be informed in advance of planned video recordings and asked for their consent. Recordings will not take place without the Customer's express consent
9.3 The recorded videos will be treated confidentially and used exclusively for internal purposes unless expressly agreed otherwise with the Customer.
9.4 The Contractor ensures that all recordings comply with applicable data protection laws, particularly the GDPR. The Customer has the right to object to the storage or use of the recordings.
10.1 The Contractor is liable only for intent and gross negligence. Liability for simple negligence exists only in the event of a breach of essential contractual obligations
10.2 Liability for damages resulting from injury to life, body, or health remains unaffected.
11.1 German law shall exclusively apply, excluding the UN Convention on Contracts for the International Sale of Goods (CISG).
11.2 The place of jurisdiction is Koblenz, provided the Customer is a merchant, a legal entity under public law, or a special fund under public law
If any provision of these General Terms and Conditions is invalid, the validity of the remaining provisions shall remain unaffected.
The European Commission provides a platform for online dispute resolution: https://ec.europa.eu/consumers/odr/. We are not obligated to participate in dispute resolution proceedings before a consumer arbitration board.
